Troubleshooting, FAQ, Glossary...
Video Tutorials
General Features for All Users
- View WO's on the Calendar in Work Order & Asset Management!
- Work Order & Asset Management: Overview & Benefited Highlights
- Operational Cost Tracker
- Finding a Certain Work Order Regardless of Status or Assignment | All Work Orders View
- Internal Users Receiving a Work Order
- Dashboard Grids & Menu Bar in Work Order & Asset Management
Creating & Editing Work Orders & PMs
- Creating & Submitting a Work Order
- Who Can Edit a Work Order & Tracking Changes to a Work Order
- Adding Equipment to a Work Order (Admins & Subs)
- Adding Inventory Costs within a Work Order
- Saving Time/Labor for a Task to a Work Order
- Time Tracking for Techs/Internal Vendors within a Work Order
Reviewing, Assigning & Approving Work Orders
Analytics & Reports
- Analytics Overview Work Order & Asset Management
- Scheduled Reports in Work Order & Asset Management
- Create and Save Views of Analytics & Make them Publicly Viewable
- Key Metrics in Analytics | Work Order & Asset Management Analytics
- Report Builder | Building and Saving Customized Reports in Work Order & Asset Management
- Deleting a Saved or Unsubscribing from a Report in Report Builder | Work Order & Asset Management
Basic Settings
- Spaces Navigation | Work Order & Asset Management
- Space Properties | Track & Manage Space Attributes to Make Upkeep Easier
- Service Categories in Work Order & Asset Management
- Locations: Parsing Out User Permissions, Equipment, Service Categories & More
- Creating & Defining Priorities Levels for Work Orders
- Departments in Work Order & Asset Management
Advanced Settings
- Set WO to Automatically Close After X Days
- Inventory Groups: Grouping Inventory Items and/or Equipment
- Inventory Items | Notes & Adjustments
- Creating Routing Rules to Auto Assigned a Work Order
- Suppressed Emails - Users Not Getting eSPACE Emails
- General Settings | Name on Account, Time Zone, & Work Order Request Template Settings
Mobile App (Android & iPhone)
Work Order & Asset Management and Event Scheduler Integration
Asset Pro Feature
- Asset Pro Feature Overview
- Asset Pro | Printing Barcodes for your Equipment and Inventory
- Filtering & Sorting Equipment Bar Codes to Print
- Asset Pro | Barcode Scanning using the Mobile App
- Asset Pro | Scan Barcodes from Desktop Computer
- Inventory Request Form & Request Reports