Based on a user's permission level and what departments and/or service categories that have access to under their user permissions, they will be able to add and edit costs on work orders.
- Admins can do this for any work order.
- Sub-admins can do this for any work order with a service category and department that they have access to as long as they have been granted access to manage work orders and have NOT been restricted to certain service categories.
- Regular users can do this for any work order that has been assigned to them or they have assigned to themselves (assuming they have been granted access to self assign work orders). Users will only be able to be assigned work orders that have the same service category on the work order that they have access to under their user permissions.
How to Add Costs to Work Orders
Within Work Order & Asset Management, to add inventory costs to a work order, go to the "Costs" tab, and make your selections, as shown in the image below then SAVE.
Once the inventory has been added, you will see the costs included within the work order.
When Items Get Deducted from Inventory
Inventory will be deducted from the quantity-on-hand based on your organizational settings selected. Within Settings > Advanced > Work Order Workflow and the "