eSPACE is available as a native Mobile App!

Use one of these links to go to eSPACE in the Apple App Store or  eSPACE in the Google Play Store, then download.  You can also scan one of these codes with your device to be taken there.

• Related article:
  • eSPACE Mobile App Enhancements: OCT 2023
  • Monthly Calendar View - Mobile App

iOS	Android

Once installed, launch the app and log in with your normal eSPACE credentials.

1. Enter your email
2. Enter your password
3. Hit Sign In

Choose to Allow Notifications to take advantage of Push Notifications

Push notifications are received front and center on your device and can convey real-time updates, transactional messages, reminders, and more all about eSPACE

• You can adjust push notifications settings on the desktop version.  But you must actually log in to the app in order for push notifications to start working (regardless of your settings).

   

App Navigation

Navigate through the following items at the bottom of the app:

Work Order & Asset Management

Regular users, sub-admins and admins can switch to Work Orders to manage Work Orders. Portal users will be able to submit work orders in the app by clicking on the "Work Order Portal" option in the left side menu bar in their Event Scheduler account. 

Dashboard

•  1. Admins and sub-admins will be able to view work orders in all the various grids and assign work orders that are in the "New Work Orders" grid on the dashboard.
  • Work orders that get auto-assigned to departments or users based on event categories and routing rules will NOT appear in the "New Work Order" grid as that grid is only for unassigned work orders.

• 2. Users will be able to see all work orders assigned to themselves, start and complete them.
  • Users will only be able to have work orders assigned to them that have a service category on them that matches one of the service categories that they have access to under their user's permissions.

• • The same goes for users that have been given permission to self-assign work orders in their department.
  • Example: This user only has access to the "IT" department and the "Computers" and "Sound Equipment " service categories, so they will only see work orders with those service categories in that department on their dashboard. They can then assign them to themselves or reassign them to others with access to the department and service category on that work order.

• 3. Admins, sub-admins and regular users will be able to search for work order by key words in the "master search bar".

• 4. Admins, sub-admins and regular users will also be able to sort work orders in each grid by clicking on a column header. They can sort the works orders in a grid by a column header in either descending or sending order.
  • Click on All Work Orders in your left side menu to see all work orders in the eSPACE that you have access to (based on the service category and departments that your admin has given you) as well as many additional ways to sort and filter work orders. Because of the amount of information that this view is designed to display, this view works better on the desktop view. In the desktop view click on Work Orders > All Work Orders to access.

Settings

• Admins can also view and manage all basic and advanced settings for this module as well in the app.

Tasks on Work Orders

• When a work order has tasks, users can easily add the time it took the user to complete each task
• If estimated work hours are required for each work order, users can also easily enter the estimated hours spent on a work order when they mark it as complete

Equipment

• Admins (and sub-admins with permission to) can also manage equipment

Go to Profile to manage your Profile

Go to Notifications to manage your Notifications including Push Notifications

With notifications allowed, you will also have a badge counter that appears on the app

Event Scheduler Dashboard

• Calendar View Only users will not see the information described below and will only see the calendar views.
• All other users will have the same access that they do in the desktop view.
• Admins and sub-admins will be able to approve events on their dashboard and click into the event to see more details.
• Admins will still be able to click on the clock icon on events when it's in their "Requires Administrative Approval" grid so they can check to make sure that all sub-admins have approved their items first before approving the event.
  • Read More Here: Event Scheduler: Who is holding up the event approval process? (Have Sub-Admins/Admins Approved Yet
• All regular users, sub-admins and admins will have still have the "master search bar" where they can search for an event by keywords in the title of upcoming events. 

Calendar Views

• Again "Calendar View Only Access" will only see able to see events on the calendar, and they will only see the main details, not Setup details.
• All users will be able to switch between the Agenda, Daily, and Monthly calendar views.           

• • Once users select the Monthly View, they can rotate their phone to landscape mode to see more details on the events like spaces, event category colors, "Offsite" and "Virtual" tags and more!
  • Read more here: Monthly Calendar View - Mobile App

• • Users can also use the same filter options as the desktop view by clicking on the filter icon at the top right. If a filter has been set, that filter icon will appear red. To clear the filter, click on the filter again and then select "Clear".

Settings

• Admins can also view and manage all basic and advanced settings.          

All Events

• Click on All Events to see all the upcoming events.

Event Setup

• Click Event Setup to see the events of the day in order and the setup information