Admins have access to an additional feature in their eSpACE account called Analytics. With Analytics they can view created and completed work orders for each service category, user/technician or vendor and more! They can also create a saved view which when applied will automatically apply all their specific filters. They can also have eSPACE generate a public link so that others who are not admins can view the analytic data!
- Admins in both Event Scheduler and Work Order & Asset Management have Analytics and can create saved views and generate links to share with others.
Creating a Saved View
Go to Analytics and click Create View in the top right corner.
A new window will appear where you can do the following:
- Enter a name for your view
- Make the view Internally Shared (which means all users with access to Analytics can open)
- Make the view "Is Public" (which means a link will be created that you can send to anyone)
- Then, hit Save
Generating Link to Share
When toggling on "Is Public" (in the previous step), after hitting "Save" you will see the public link and icon that lets you copy the link in order to share with other non-admin users or non-eSPACE users.
Now anyone who clicks the link or adds it to their browser will be able to view the Analytics.
- This is a read-only web page and therefore nothing can be edited (changed)
Additional Options for Saved Analytics Views
In addition, there's more you can do when clicking on Saved Views for the Analytics Views you saved:
A new window will appear where you can do the following:
- You can (A) pop out a new browser of the selected view or (B) copy the link of the view
- You can load the selected view
- You can schedule a notification email to be sent for you to load the view
- You can edit the details of the view
- You can delete the view
- You can make the view your default view (which will appear whenever you click on Analytics)