Public Work Order Request: Text-to-Work Order

Now you can use the Public Work Order Request to provide Text-to-Work Order

Before reading further, please see the article Public Work Order Request:  Email to learn how to setup

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To use Text-to-Work Order:

1. Enter the email address from your Public Work Order Request into the "To:" field of a Text
2. Add an image of the subject for the Work Order
3. Enter a description of the request in the text field

After sending the text, the new Work Order appears on the Dashboard showing the phone number as the Requestor

The image that was attached in the Text appears in the Work Order

And the Requester receives reply texts for steps in the normal workflow including a hyperlink