On March 1, 2024 we announced to our customers that are still using Event Registration that Event Registration is sunsetting 9/1/2024. We encourage all customers still using Event Registration to transition their registrations to a new registration tool. All customers can export Event Registration data from their own Event Registration account until 9/1/2024 when it will become no longer available.
Access Until Sunset Date
You will continue to have full access to the Event Registration feature until September 1, 2024. We encourage you to complete any event registrations before this date, and discontinue using the event registration feature on new events. If you want to view or run a report for all of your transactions, go to Reports > Transactions. You can search, filter, and Export to Excel or PDF.
Since your SafeSave account is completely separate from your eSPACE account, you will still continue to have access to your SafeSave account even after Sept 1, 2024. SafeSave is a completely separate company from Smart Chruch Solutions, so if you need help with your SafeSave account, reach out to their support for help.
- Call 1-800-220-8611 or visit SafeSave Payment Services to connect with them.
When setting up a registration within your event and on the Event Registration tab, you have the option to allow for a waiting list by checking the following setting (see below).
To cap the number of registrants, be sure to enter the "Available Quantity". Once this number has been reached and your registration shows as full, all other registrants can opt to register to the waiting list.
Once someone registers for the waiting list, they will get a confirmation email from eSPACE letting them know they have been successfully added to the registration list!
If a registrant is removed from the registration, all on the list are notified by email simultaneously every time a ticket becomes available. This is what the email looks like (see below).
The registrant on the waiting list can then click "Get Ticket" to register for the event.