Our eSPACE team is so excited to share that if you are a bundled user (using the Event Scheduler and Work Order Management modules), Admins only have the ability to add a closure to a work order!
To get started with this feature, simply add your work order as usual
- then go to the "Item Closures" tab
- Check "Create Closure for the Work Order"
- Add "Closure Name" (required field)
- If desired Add "Description"
- If desired, Select if you'd like to "Create Calendar Label" displayed on your internal calendar and/or public calendar.
A. Next, Select the desired start date
B. Select if it is an All Day Closure
C. Select if it is Continuous
D. Enter the End Date
E. Choose to include the Setup and/or the Tear Down of Events
F. If there are any events that the closure affects, they will be displayed here within the "Affected Events" grid. This allows you to make changes accordingly OR continue with the closure and SAVE.
G. Select the item [Space(s) or Resource(s)] that the closure applies to.
Once the closure has been saved, on the Event Scheduler side, the owner and Admins of the scheduled and affected event(s) will see a red conversation icon on their dashboard next to the event (see example below).
NOTE: If there are no affected events/occurrences, then the closure will not be noticed until an event is created and item is selected within the closure time.
When you click on the red conversation icon, you will be taken to the "Conversation" tab within the event where you will see an automated message regarding the closure. Click "View" to see the occurrences affected by the closure. All event and work order participants will be notified via email and are included in the conversation.
You can also add any comments and SAVE the conversation.
You will see on the Occurrences tab on the top of the page, a warning highlighted in red called "Unavailable Item Alert!"
After you click on "VIEW UNAVAILABLE ITEMS", you will be taken to the Occurrence that has the Closure
When you click on the APPROVED WITH CLOSURE icon, you will see the occurrence date/time and reason for the closure.
You can alternatively, click on the Items tab to see what Item has the Closure:
Any Admin, event owner or event editor has the following options when their event or event occurrences have been affected by a closure on the Work Order Management side. They can:
> select a different space(s)
> cancel or delete the occurrence affected
> select a different date/time
Users within Work Order Management can use "Space Availability" to quickly find a space that is available for work. To get started, go to Work Orders> Space Availability.
To learn more, go HERE to see the article!