Menu Bar Options
All admins, sub-admins and regular user (not Calendar View Only) will have the following options in the top right-hand side of their eSPACE account.
My Modules
When you click on the drop-down menu, you will see the following (see below).
You will see each module (Event Scheduler and/or Work Order Management) here that you have subscribed to and can toggle between them. The Life Cycle Calculator and Facility Evaluator are free!
Help
Here, you can click on the drop-down menu (shown below) to do the following:
- Support - You can easily contact Support by clicking here and submitting your request/question. Our team is here for you and happy to assist you!
- If you have Customer Care Basic on your subscription then you will get a response back in 1 business day.
- If you have Customer Care Plus on your subscription then you will get a response within 2 business hours.
- Knowledge Base - Here, you will find our training articles that walk you through how features in all of our modules work! They have screenshots and we add new ones for new features that we release. Use the search bar there to look up articles that you need to learn eSPACE better!
- COMMUNITeSPACE - If you have a suggestion or request for a new or updated feature, we want to hear from you! We value our client's suggestions and want to learn how we can better assist you to help you be more efficient and effective. Once you add your suggestion/idea, other customers will have the opportunity to vote on it. Our Development team checks these often and considers them for future enhancements.
- Webinars - Come join us for a live walk-through that highlights different features of our Event Scheduler and/or Work Order Management modules every week. This is where you can register for them and see the topics of the next several upcoming webinars. Come and ask specific questions and get live answers. You can register for one or multiple "Live Webinars"!
- Training - If you or your staff ever need additional one-on-one time with us, you can always request training at any time. Click HERE also to request more training. Depending on what level of Customer Care you have will determine the hourly cost.
- If you would like to request a live one-on-one demo of a new module that you are considering adding to your subscription, click HERE to schedule a live demo!
- If you would like to request a live one-on-one demo of a new module that you are considering adding to your subscription, click HERE to schedule a live demo!
Updates about New Features & Modules
Click here to see all updates, new features and more! We release new things quite often so make sure to click on the "gift icon" whenever you see a red circle with a number inside. That's the alert that we have a new update. The gift icon will take you to a page with our most recent Knowledge Base articles that will walk you through our latest features & modules!
Personal Account Information
This menu provides all of your personal account information, etc.
- Your user name
- Profile - Within your profile, you can do the following:
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- Change or update your Name
- Update or change your e-mail address
- Add or edit or update your password and confirm
- Select your default calendar view, then when you click on the calendar icon in the left side menu bar, it will take you straight there
- Choose to setup and teardown times on the calendar for your account
- Choose to make all your events default to be public or not (public ones will display on your website if you are using the Public Calendar feature under advanced settings)
- Connect your personal Zoom account to your personal eSPACE account so that when you mark that your event is virtual eSPACE automatically generates and pastes in a meeting link from Zoom (anyone who sees the link will be able to use it to join). Learn more here: Virtual Events with Zoom Integration
4. My Notifications - Each user has the ability to manage their own notifications. To adjust your notification from eSPACE navigate to your profile icon > My Notification > Notification preferences.
5. Billing - If you are a billing contact, you can go here to Manage Your Subscription and/or view History (transaction history).
6. Sign Out - Click here to sign out of the system.
On the top black band of the Dashboard page, there are 2 options:
- Search - You can quickly search here for any event by the key words in the event name or Event ID.
- Adding an event
- Quick Event Create allows you to skip some detailed options that are available in the Add Event option and helps you add last-minute/simple events to the calendar quickly.
- Add Event allows you to see all the options for editing an event including things like the Setup tab where you can add notes to spaces, resources and services chosen on the event or fill out internal forms that are attached to spaces, sources and services.
Additional learning: Dashboard Grids and Settings in Event Scheduler