Customers using Event Scheduler have the ability to integrate their eSPACE account with certain third-party ChMS companies such as TouchPoint. This allows for all events to be created, edited, and deleted in eSPACE but then sync to TouchPoint who has built an integration to pull events from your Event Scheduler account into their system. Since this is a third-party integration, please make sure to contact TouchPoint for troubleshooting questions if events are not syncing correctly after you confirm that your TouchPoint credentials are correct in your esPACE account.
- Different eSPACE Subscription Tiers include Different Features Including Integrations with TouchPoint
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Viewing Your Subscription Details
- Each eSPACE admin with access to Billing can view what subscription tier your organization currently has and everything that is included in their account under Settings > Other > Billing > Manage.
1. Setting Up the Integration in One Church
- Learn how this integration gets set up by going to this article on Once Church's website.
- For any and all questions as to how this integration works, issues with events not syncing over, what type of event data syncs, and for any feedback, please reach out to support at One Church to learn more about their integration.
2. Setting Up the Integration in eSPACE
- 1. Login to your eSPACE account
- 2. From the left side menu click ChMS Integrations
- 3. From available providers, choose One Church and click Integrate Now.
- 4. Then enter the necessary information.
- 5. Events should start to sync about 15 min afterward and continue to sync every 15 minutes.