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How to Find and Restore Canceled Events and Deleted Events

Updated

Canceled Events

Option 1: Uncancel an Event

Under Events/Event Actions, all users will see an option for Canceled Events.

  • Since "Calendar View Only" users do not have access to the left side menu bar, they will not have access to this setting.

There all users will be able to see all canceled events. Any canceled event can be restored by an admin clicking on one and then choosing the "Restore" option next to the title. All restored events will be placed in a Draft state so they can be re-submitted for approval. Restoring a canceled event will restore ALL occurrences on the event.

 

Option 2: Copy Canceled Event

All users can go to Events > All Events and filter the status column by "canceled" events which will bring up any upcoming canceled events.

They can then click on the event name and copy it (by clicking Copy on the Details tab of the event) and then submit that new event for approval and approve it.

 

Option 3: Look Up Canceled Event Details

All admins can look for canceled events under Settings/Advanced/Notifications. They can search for an event by name.

  • The Notifications page only holds 30 days of notifications, so any older than that will no longer be viewable.

 

Canceled Event Notifications

All admins, event owners, events editors, and event contacts can be notified when an event is canceled as long as they have their notification enabled for "Event Canceled" under their profile icon > My Notifications > Notification Preferences.

  • Admins can also go to Settings > Advanced > General > Email Notification and add a list of emails that they want to always be notified when any event is canceled.

 

Deleted Events

Undelete an Event

Under Events/Event Actions, all users will see an option for Deleted Events.

  • Since "Calendar View Only" users do not have access to the left side menu bar, they will not have access to this setting.

There all users will be able to see all deleted events. Any deleted event can be restored by an admin clicking on one and then choosing the "Restore" option next to the title. All restored events will be placed in a Draft state so they can be re-submitted for approval. Restoring a deleted event will restore ALL occurrences on the event.

  • This feature applies to all events that are deleted as of Dec 18, 2024 and moving forward. Any event that was deleted prior to this date can not be restored.

 

Deleted Event Notifications

All admins can go to Settings > Advanced > Notifications and either search by the event name or the word "deleted". There admins can find deleted events and see who all was notified. They can also click on the "View" option to the far right in order to see the details about that event.

  • All admins, event owners, and events editors can be notified when an event is deleted as long as they have their notification enabled for "Event Deleted" under their profile icon > My Notifications > Notification Preferences.
  • Admins can also go to Settings > Advanced > General > Email Notifications and enable a setting for all sub-admins to get notified when an event with items in their approval area is deleted.
  • Deleted events are considered canceled events, as the event is no longer happening, so contacts on events as well as the contacts added to "List of Emails (separated by commas) to be notified upon an Event Cancellation" under Settings > Advanced > General > Email Notifications will also receive an email about an event being canceled if an eSPACE user deletes it.
  • The Notifications page only holds 30 days of notifications, so any older than that will no longer be viewable.

 

 

 

 

 

 

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