Once equipment in your Work Order & Asset Management account has been linked to your floor plan, all users can view that equipment on the Floor Plan as well as view all approved upcoming work orders for each piece of equipment. All users will also be able to click on a space or equipment piece to submit a work order request for that space or equipment.
Floor Plan Access
- All admins have access to Floor Plan automatically.
- All sub-admins and regular users have automatic viewing access to Floor Plan. Admins can edit sub-admin and user permissions so they can also edit Floor Plans.
- Calendar View Only users and portal users in Work Order & Asset Management are designed to have very limited access and thus will not have access to Floor Plan.
Zooming & Navigating Across Your Floor Plan
- Users can see more of the Floor Plan by clicking the "plus" and "minus" icons to zoom in and out OR wheel on their mouse.
Users can move the Floor Plan around by using the vertical and horizontal navigation bars.
- Users can click and drag the Key to any spot on the Floor Plan or toggle "Hide Key".
Viewing Equipment Types on the Floor Plan
Once you have equipment in different service categories linked to their location on the floor plan, then you can choose to enable or disable those different layers by checking or unchecking them. Click the menu option at the top right, choose the Equipment tab, and then either A. check the "All" or "None" option or B. select individual Service Categories.
- The same can be done for Space and event information (if you have also have the Event Scheduler module) as well as any customer layers you designed. While each subscription tier offers a different amount of custom layers, end users can choose to show as many or as few layers on the floor plan at a time.
Viewing Work Orders for Equipment on the Floor Plan
Once the equipment is linked to the floor plan, depending on what service categories you have selected to show, you will then be able to click on an equipment icon to see the work order history for those equipment pieces.
All admins and sub-admins that have been given access to manage equipment will be able to click on the equipment name OR "Equipment Details" to then be navigated to the equipment under Settings > Basic > Equipment.
Creating Work Order Request From Floor Plan
After Clicking on a piece of equipment on the Floor Plan, if you use the vertical scroll bar to navigate to the bottom of the equipment window you will see the option to "Create Work Order" for that piece of equipment. After selecting that option you will be navigated to the work order creation page in Work Order & Asset Management.
Exporting Floor Plan Views
Users can also download their floor plan with whatever layers they have enabled and the date and time they have chosen in order to be able to print the floor plan view.
Viewing Scaling on Floor Plan
In order to check the scale of any space or section on Floor Plan, a. select the arrow icon at the top right side.
b. Next, click once on the corner or part of a wall where you want to measure from and move your cursor around to any endpoint in order to see the distance in the "Current Distance" box. The distance will automatically update as you move your cursor around.
c. Once you click your curser a second time, the measuring line will disappear so you can select another spot to begin measuring.
d. Click "Close Measure Tool" once you are finished.
Different eSPACE Subscription Tiers include Different Features
Viewing Your Subscription Details
- Each eSPACE admin with access to Billing can view what subscription tier your organization currently has and everything that is included in their account under Settings > Other > Billing > Manage.