Customers using Event Scheduler have the ability to integrate their eSPACE account with certain third-party ChMS companies. This allows for all events to be created, edited, and deleted in eSPACE but then sync to one of the third-party ChMS companies that have built an integration to pull events from your Event Scheduler account into their system. Since these are third-party integrations, please contact your ChMS for all troubleshooting questions and support.
- Different eSPACE Subscription Tiers include Different Features Including Integrations with ChMS
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Viewing Your Subscription Details
- Each eSPACE admin with access to Billing can view what subscription tier your organization currently has and everything that is included in their account under Settings > Other > Billing > Manage.
This integration is separate from the one where eSPACE “pulls” events from your ChMS to eSPACE in order to automatically schedule your HVAC, doors and digital signage through our integrations in our FACILITeSPACE module. Click on one of the following links to learn more about our HVAC, doors and/or digital signage integrations.
Below are the third-party options:
- One Church
- Ministry Platform
- Church Teams
- Touchpoint
These third-party integrations are specifically designed to continuously sync every few minutes and to convert the event data in a way that is required for the other ChMS to display. Because of how often it syncs, it only brings over a few days of events at a time.
*Ministry Platform also requires a few extra fields to be filled out on events in eSPACE before it’s able to sync and events are only able to be synced by manually syncing them one by one to Ministry Platform with-in eSPACE on the Occurrence tab of an event.
Once the data syncs to the other ChMS, no changes should be made to the events within the ChMS. For simplicity’s sake and to ensure that the integration works, ALL changes should ONLY be made in your eSPACE for the events.
How to set up the integration in eSPACE
- If you are already an eSPACE subscriber (if not, please contact sales@smartchurcholutions.com) and have Event Scheduler on your subscription, then go to Settings > Other > ChMS.
- Once on that page, click the Integration Guide for your specific ChMS to learn what you need to do to connect your eSPACE-Event Scheduler account to your ChMS account.
- After you read the guide, then click “Integrate Now” under your specific ChMS.
- All approved events should start to sync 15 min after you enter your credentials and save.
*Again, Ministry Platform also requires a few extra fields to be filled out on events in eSPACE before it’s able to sync and events are only able to be synced by manually syncing them one-by-one to Ministry Platform within eSPACE on the Occurrence tab of an event.
Support
For any questions regarding why certain fields do or do not sync or for any troubleshooting assistance, please contact your specific ChMS company for help.
- Different eSPACE Subscription Tiers include Different Features Including Integrations with ChMS
-
Viewing Your Subscription Details
- Each eSPACE admin with access to Billing can view what subscription tier your organization currently has and everything that is included in their account under Settings > Other > Billing > Manage.